Privacy Policy

At Zestify ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit or purchase from our store, we may collect the following information:

• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely — we do not store card details)
• Order history and preferences
• Device information, IP address, browser type, and browsing behaviour on our site
• Communications you send us (email, WhatsApp, contact form)

2. How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and invoices
• To respond to your queries and provide customer support
• To send promotional offers (only if you opt in)
• To improve our website and services
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only with:

• Shipping partners (e.g., Shiprocket, Delhivery) to deliver your order
• Payment gateways (e.g., Razorpay, PayU) to process payments securely
• Shopify Inc. — our e-commerce platform provider
• Legal authorities if required by law

4. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

5. Data Security

We implement industry-standard security measures including SSL encryption to protect your personal data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance.