Refund policy

Digital Products Policy
Due to the nature of digital products (eBooks, software, content packs), they cannot be returned or exchanged once the download link has been accessed or the file has been downloaded.

Exceptions:
We only issue refunds under the following circumstances:

1. You were charged twice for the same order.

2. The download link provided is broken or corrupted, and we are unable to provide a working replacement within 48 hours.

3. You did not receive the download link within 24 hours of successful payment.

To request a refund under the above exceptions, please contact us at neodigistoreofficial@gmail.com with your order details.